WebbResearchRMA

Slocum Glider Return Material Request

Webb Research

This form formally indicates contact with the TWR Service Department. Detailed information will promote shorter lead times and ensure that all issues are addressed. Please do not ship any material to Teledyne Webb Research without first receiving an RMA number and shipping instructions. Shipments that arrive without an RMA may be refused. Please indicate below if any hazardous materials such as lithium batteries will be included in the shipment. You will receive an email confirming your RMA form submission.

* Indicates the field is required

Contact Information

Case Record Type:

Customer/Organization: *

Contact Name: *

Email: *

Phone Number:

Additional Information

What is Being Returned?: *

Why is this returned? (or Cust. Ref. #): *

Comments:

Customer Requests Product By Date (MM/DD/YYYY): *

Product Information

TWR Product: *

Equipment Returned: *

Full Unit Serial #:

HAZMAT: *

Return Shipping Address

Street: *

City: *

State: *

Zip Code: *

Country: *

Billing Address

Use Shipping Address:

Street:

City:

State:

Zip Code:

Country:

Additional Repair Information (Gliders Only)

Webb Repair Case Reasons:

Select a repair case reason if known.

Service(s) Requested:

To select multiple services, hold the Ctrl key and click each desired service.

Sensor Calibration Request(s):

Refurbishment Requested:

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