Teledyne RD Instruments software and firmware can be accessed only via our Customer Support Portal.
To register, please go to https://tm-portal.force.com/TMsoftwareportal/s/ to set up your customer support account. After your account is approved, you will receive an e-mail with a link to set up your log in credentials to access the portal (this can take up to 24 hours).
If you have an urgent need, please call our Technical Support hotline at +1-858-842-2700.
Please note, accounts created pre January 13, 2021 are not valid.