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​Teledyne RD Instruments software and firmware can be accessed only via our Customer Support Portal. 
To register, please go to https://tm-portal.force.com/TMsoftwareportal/s/  to set up your customer support account. After your account is approved, you will receive an e-mail with a link to set up your log in credentials to access the portal (this can take up to 24 hours).
If you have an urgent need, please call our Technical Support hotline at +1-858-842-2700. 
Please note, accounts created pre January 13, 2021 are not valid. ​​ 

Please sign up using your company email account and company address.  Using Gmail or other personal accounts, and personal addresses, may result in access being denied.​

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​​Do​cuments available from Teledyne RD Instruments.​​
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​Channel Master

Workhorse

Workhorse II

​Workhorse Long Ranger

Workhorse H-ADCP​

Sentinel V and Velocity​​​

RiverPro and RioPro

RiverRay

High Speed Riverboat

RiverRay

StreamPro

Explorer DVL

Pinnacle

Pioneer

Pathfinder

rapidCAST

Tasman

Ocean Surveyor Observer

Wayfinder

Navigator

CTD

DVS Phase II

These manuals listed below apply to DVS Phase II Systems with firmware version 55.xx. For systems with 41.xx firmware, use the DVS Phase I manuals. The manuals are not interchangeable.

DVS Phase I

VADCP

​Teledyne RD Instruments Field Service Bulletins can be accessed only via our Customer Support Portal. 
To register, please go to https://tm-portal.force.com/TMsoftwareportal/s/  to set up your customer support account. After your account is approved, you will receive an e-mail with a link to set up your log in credentials to access the portal (this can take up to 24 hours).
If you have an urgent need, please call our Technical Support hotline at +1-858-842-2700. ​​​​​​

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See our Product training videos>
​
See our Software training videos>

See all RDI videos>​​​

All product specifications can be located on the product page under the tab labeled "Downloads". Produ​ct specifications are incorporated into the product literature. ​